Archive for December, 2009
Internal Medical Power Supplies feature rugged design.
NASA ISS On-Orbit Status 30 December 2009
All ISS systems continue to function nominally, except those noted previously or below.
Read more on SpaceRef
Internal Medical Power Supplies feature rugged design.
Condor MINT2270 270 W AC-DC power supplies have open-frame design measuring 3.35 x 7.17 x 1.17 in. Dual-output supplies offer 5 V at 0.2 A and 24 V [...]
Decade in Review: Extraordinary times
The top South stories for 2009
The new year 2010 has a certain ring to it, doesn’t it?
Read more on Pittsburgh Post-Gazette
Decade in Review: Extraordinary times
If one theme unifies the top stories of the past decade both locally and nationally, it’s an unfortunate one: loss.
Read more on The Olympian
Improving Help Desk Functions by Using Six Sigma Training
Service desks functions are highly customer oriented. They are in a position to understand the voice of the customer and have the data required for Six Sigma projects.
Areas for application of Six Sigma Training:
-Customer complaints: Help desk operations in themselves are about problem resolution for customers. When a customer faces a situation that [...]
Geek Squad Remote Support Tour
Virtual Agents are ready to take the hassle out of computer repair at support.geeksquad.com. When you have a problem, help is just a mouse click away. Through your high speed internet connection, Virtual Agent ® can log-on remotely and provide Repair Training Installation and Setup. How does remote support work? 1. Visit Support.GeekSquad.com to pick [...]
Mayor names Carole Wallace Post information technology commissioner
NYC Names Information Technology Commissioner
New York City has a new commissioner of Information Technology and Telecommunications. READ MORE>>
Read more on WCBS 880 New York
Mayor names Carole Wallace Post information technology commissioner
NEW YORK — New York City has a new commissioner of Information Technology and Telecommunications. Advance file photo/Jan Somma-HammelMayor Michael Bloomberg Mayor Michael Bloomberg announced Wednesday [...]
remote network management provided via SNMP in cisco routers(2600,2950,2500 etc)?
How to Increase IT Help Desk Customer Satisfaction and IT Help Desk Performance
The problems IT Help Desk customers often encounter If your company or organization has an in-house or outsourced IT Help Desk, chances are that some of your Help Desk customers are dissatisfied with the service they are receiving. Some of the many possible causes of dissatisfaction with IT Help Desks include: 1. Long [...]
Using Web Based Help Desk Software to Boost Your Online Income
For more information on ASP. NET help desk or web based help desk software, please visit our resource site.
Network Management Systems (NMSs) : Ensuring Business Performance and Continuity
Networking is now the main and unavoidable solution to most modern information technology companies, generating services to the whole world. Management of information is the most important thing to be kept in mind. Large amount of data needs to be managed and stored and retrieved as and when needed. Data can be [...]
Lessons Learned Top 10 of implementing IT Service Management Tools
Looking around on social networks and using my own experience I have composed a Top 10 for those that want to select or implement a IT Service Management Tool. For some organisations it can be usefull to be aware that improving the efficiency of an IT organisation is not just being done by selecting [...]