Remote Support Security – You cannot outsource liability
www.bomgar.com – How secure is your remote support technology? Certain features can make the technology more or less secure. But for a true evaluation, you need to look deeper, past the features, to the over-arching architecture of the technology. When you use a software as a service (saas) remote support solution, you’re routing sensitive data through a 3rd party. When you use a solution you own, it resides under all the security measures you already have in place. That’s our take on it anyway.
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